We are also happy to answer your questions and make sure you have a wonderful experience at MomoCon. You will be able to use the contact form below to send us your questions, but we would ask that you make sure your question isn’t first addressed by the FAQ.
- Mailed option badges are not sent when purchased. They were mailed on May 2nd and should arrive to you by May 9th. If you did not purchase specifically a “mailed option” membership, you will not receive a badge in a mail (you will pick up on site with photo ID and confirmation page). The badges are sent separately and sometimes unforeseen mailing delays mean that one arrives before the other(s). We ask that you please let us know if any of your order has not arrived by May 9th and we will be happy to help.
- Pricing for single day memberships will be the same at the door as it is online. 4 day membership online go up in price at the end of May 8th.
- If you need your confirmation resent please contact Showclix directly. We cannot resend it from MomoCon.
Rollovers for 2020 MomoCon memberships to 2021 are complete, you will use the same confirmation and QR code on site at the 2021 event at the registration windows (or your badge will be mailed to you if you chose the Mailed Option membership). Those who purchased 2020 memberships that have rolled over to 2021 do not need to take any action at this time and will not receive a confirmation email about the change to 2021. Feel free to contact us with further questions.
MomoConline is a free event and will not affect your 2020 or 2021 membership.